44cuci Privacy Policy – Malaysia Personal Data Protection

1Introduction

44cuci (referred to as "we", "platform" or "44cuci.biz") is committed to protecting the privacy and security of the personal data of every member who uses our platform. This Privacy Policy explains how we collect, process, store, use and disclose your personal data when you interact with the platform 44cuci.

This policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By registering for or using any of the services provided by 44cuci, you agree to the collection and use of your personal data as described in this Privacy Policy.

2Personal Data We Collect

44cuci only collects personal data necessary to provide safe and efficient online betting services. The types of data we collect are as follows:

A. Registration Data (Required)

• Full name as per official identification document
• An active Malaysian mobile phone number
• A valid and active email address
• Date of birth (for age verification – minimum 18 years old)
• Chosen username and password (stored in hashed form)

B. Identity Verification (KYC) Data

• A copy of your MyKad or Malaysian passport
• A selfie or facial photograph for identity verification
• Proof of address documents such as utility bills or bank statements (where required)

C. Financial Data

• Bank account numbers or e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) used for deposits and withdrawals in MYR (RM)
• Deposit and withdrawal transaction history
• Betting records and winnings

D. Usage & Technical Data

• IP address, device type, operating system, and web browser
• Access log data – pages visited, session duration, in-platform actions
• Cookie data and similar tracking technologies
• General geolocation data (state/city only, not precise coordinates)

3Purpose of Data Collection & Use

44cuci uses your personal data solely for the following purposes:

• Account Management: Creating, verifying, and maintaining your user account on the platform 44cuci.
• Transaction Processing: Processing deposits and withdrawals via Touch 'n Go, DuitNow, FPX Maybank2u, CIMB Clicks, GrabPay, Boost, and ShopeePay in Malaysian Ringgit (MYR).
• Identity Verification (KYC): Fulfil anti-money laundering and age verification legal requirements.
• Service Provision: Allows you to place bets on football, badminton, cricket, e-sports, baccarat, jackpot slots and all games on 44cuci.
• Customer Support: Responding to enquiries, resolving issues, and providing technical support.
• Security & Fraud: Identifying and preventing fraudulent activity, money laundering, and platform abuse.
• Legal Compliance: Fulfilling compliance, reporting, and record-keeping obligations required under Malaysian law.
• Platform Improvement: Analysing usage patterns to improve user experience and platform performance 44cuci as a whole.
• Marketing Communications: Sending promotional information and bonus offers – only if you have given consent to receive such communications.

4Sharing Data with Third Parties

44cuci does not sell or trade members' personal data. However, we may share your personal data in the following limited circumstances:

• Payment Service Providers: Transaction information is shared with e-wallet providers and banks such as Touch 'n Go, DuitNow, GrabPay and Malaysian banking institutions solely for the purpose of processing your MYR transactions.
• Technology Providers: Third parties providing technical infrastructure, server hosting, cybersecurity, and platform analytics — bound by strict confidentiality agreements.
• Legal Compliance: Malaysian government authorities, regulatory bodies, or courts when required to do so by law or a valid court order.
• Game Providers: Limited information may be shared with game software providers solely for verification and technical compliance purposes.

5Data Security

44cuci implementing comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL Encryption: All communications between your browser and 44cuci's servers are encrypted using the latest SSL/TLS standards.
• Secure Password Storage: Your password is never stored in plain text – we use the robust bcrypt hashing algorithm.
• Two-Factor Authentication (2FA): 2FA is available for all accounts as an additional layer of security.
• 24/7 Monitoring: A continuous security monitoring system detects and responds to threats in real time.
• Internal Access Controls: Your personal data is accessible only to 44cuci staff who require it to carry out their specific duties.
• Regular Security Audits: Vulnerability assessments and penetration testing are conducted regularly by independent security experts.

While we take all reasonable security measures, no digital system can be guaranteed 100% secure. In the event of any material personal data security breach, 44cuci is committed to notifying the relevant authorities and affected members as required under PDPA.

6Data Retention Period

44cuci retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Once an account is closed:

• Financial transaction data is retained for 7 years in accordance with Malaysian financial and tax regulatory requirements.
• Identity verification (KYC) data is retained for 5 years after account closure, in compliance with anti-money laundering requirements.
• Usage and technical log data is retained for 2 years for security purposes and dispute resolution.
• Data not subject to statutory retention requirements is deleted within 90 days after a deletion request has been received.

7Your Rights Under PDPA 2010

As a member 44cuci and data subjects under the Personal Data Protection Act 2010 of Malaysia, you have the following rights:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any personal data that is inaccurate or out of date.
• Right to Erasure: You may request the deletion of your personal data, subject to any applicable legal retention obligations.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict how we process your personal data.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the rights above, please contact the support team 44cuci via email at support@44cuci.biz or through our 24/7 in-platform live chat. We will endeavour to fulfil your request within 30 business days.

8Cookies & Tracking Technologies

44cuci uses cookies and similar technologies to enhance your user experience and collect analytics data. Cookies are small text files stored on your device by your web browser.

You can manage cookie usage through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the platform. 44cuci.

9Children's Data

44cuci does not direct our services towards individuals under the age of 18 and does not knowingly collect personal data from minors or underage children.

If we become aware that a person under the age of 18 has registered an account or provided personal data to us, we will take immediate steps to delete that data and close the account in question.

10Privacy Policy Amendments

44cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments.

For material amendments, we will notify you via your registered email or through a prominent notice within the platform 44cuci at least 14 days before the amendments take effect. Continued use of the platform after the effective date of any amendment will be considered acceptance of the updated policy.

11Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how 44cuci manage your personal data, please contact us through the following channels:

• Email: support@44cuci.biz (please include "Privacy Enquiry" in the email subject line)
• Live Chat: Available 24/7 within the platform 44cuci – select the "Privacy & Data" category

We are committed to handling all privacy-related enquiries seriously and within a reasonable timeframe — typically within 5–10 business days for standard matters, and sooner for urgent cases.